Usb Mouse Driver For Xp
I've got an HP WX4300 workstation running XP Pro SP3, and a USB. USB Keyboard driver failure in XP. But you should be able to to follow through with the mouse.
I have an older Kensingtom mouse model 72121. It was working fine until I installed Service Pack3. Now the computer won't even see it. I have scaaned for hardware, and reinstalled Kensington's drivers.
Kensington tech support said the mouse was not compatible with Service Pack 3. So how many other USB devices are going to fail with Service Pack 3? I am responsible for over 120 computers not to mention servers. I am looking into what does and does not work with SP3.
Does anyone have a list put together or is it all hit and miss? Did you download and install the correct drivers? If the issue still occurs, you can disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps: 1. Click the Start Button type 'msconfig' (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window. Click the 'Services' tab, check the 'Hide All Microsoft Services' box and click 'Disable All' (if it is not gray). Click the 'Startup' tab, click 'Disable All' and click 'OK'. Then, restart the computer. When the 'System Configuration Utility' window appears, please check the 'Don't show this message or launch the System Configuration Utility when Windows starts' box and click OK. Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue. The issue can also be caused by the ACPI of your BIOS.
If the issue still occurs in Clean Boot Mode, I suggest you upgrade the BIOS. If the above suggestions do not help, I suggest you contact the technical support for Microsoft Hardware. Microsoft Help and Support - Hardware. Various people have reported problems with both USB and firewire devices but they seem to be in an unlucky minority. Shortly after SP3 was released I read about problems with certain older wireless adaptors but they never seem to crop up on this forum. I find it very hard to believe that a USB mouse could be incompatible with SP3. If it is true then AFAIK it is the first USB device (other than a wireless adaptor) to be positively identified as incompatible.
I'm sticking my neck out a bit here but others can shoot me down in flames if I am wrong. Philip127 wrote: I have an older Kensingtom mouse model 72121. It was working fine until I installed Service Pack3. Now the computer won't even see it.
I have scaaned for hardware, and reinstalled Kensington's drivers. Kensington tech support said the mouse was not compatible with Service Pack 3. So how many other USB devices are going to fail with Service Pack 3?
I am responsible for over 120 computers not to mention servers. I am looking into what does and does not work with SP3. Does anyone have a list put together or is it all hit and miss? It's been well documented around here that SP3 has problems with some USB devices (and FireWire) on some PC's. Generally this was USB mice, but it also occasionally affected other USB devices. No one, not even MS has been able to determine why this affects some but not others. Just be thankful your PC boots, many were getting the BSOD/reboot loop issue with USB mice attached.
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Their PC's were generally useless until they removed the mouse or used a PS/2 mouse. Yet SP3 still remains available for download. The strange thing is, some were able to use their PC's after connecting various USB devices. Your options are to remove SP3, try a PS/2 mouse, or try a PS/2 adapter on the mouse. Most likely Kensington support meant that its mouse drivers and/or software are not compatible with SP3, which is really not all that unusual.
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I haven't installed mouse software in over five years now for this reason (out-dated or buggy). Most settings are configurable through the default MS drivers and mouse properties, anyway. Roll-back to SP2, uninstall the Kensington drivers and software, make sure the mouse is using the default MS drivers, check for any out-standing updates by going to Windows Update website in your browser, then try installing SP3 again. On our PC's on SP3 the mouse is using the Microsoft drivers hidclass.sys, hidparse.sys, hidusb.sys and hid.dll under Human Interface Devices in device manager. There is no 'Mice and other pointing devices' section and I cannot seem to get it to use moucalss.sys and mouhid.sys even if I point it to msmouse.inf, even though the device ID for the mouse is listed in this file. What is a little stranger if I reimage the PC with the mouse plugged in, SP3 is applied overnight via WSUS, the mouse will than work (using mouclass and mouhid.sys under 'Mice and other pointing devices') but only in the port that it was plugged into.
It will not reinstall on any new port. MVanZee wrote: On our PC's on SP3 the mouse is using the Microsoft drivers hidclass.sys, hidparse.sys, hidusb.sys and hid.dll under Human Interface Devices in device manager. There is no 'Mice and other pointing devices' section and I cannot seem to get it to use moucalss.sys and mouhid.sys even if I point it to msmouse.inf, even though the device ID for the mouse is listed in this file. What is a little stranger if I reimage the PC with the mouse plugged in, SP3 is applied overnight via WSUS, the mouse will than work (using mouclass and mouhid.sys under 'Mice and other pointing devices') but only in the port that it was plugged into. It will not reinstall on any new port. (In addition to some Logitech drivers), I'm showing mouclass.sys as one of the drivers on this PC.
It's a USB but using a PS/2 adapter. Your 'anomalies' could be due to the 'issues' SP3 has with USB devices. Sometimes XP sees USB devices as HID devices, this may be more so with SP3. If it's causing you any problems, trying using a PS/2 adapter. It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate. Open%windir% inf folder.
Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3. Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5. Reboot the computer to make sure the information was clean up.
Insert USB mouse to another port which hasn’t been used before. Uninstall all HID devices than 'Scan for new hardware'.
Evening all people reporting the problem installs mainly seem to have the following in common using windows installer 3.0, and windows installer 3.1 Microsoft has admitted problems with these installers. And issued hot fixes for this installers before installing Sp3. Another portion of the problem seems to be the latest WSH sometimes replaces some files. Of course people by now know that Sp3 leaves.net 1.1 sp1 in a weird state. Regardless of which version is used. Sp3 uses 3.1 v2. And other internet reports indicate that more reliable installs can be had using the ISO image of Sp3.
Usually includes the latest security releases. I have not looked into the ISO yet.
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But at least can reasonably assume there is something fixed inside WI 3.1V2. Not only does this eliminate the older Installer issues. But instead of being inside the UAC account, at least program associations, and settings are preserved. But avoids the recognition problems of USB. USB has its own stack, not unlike TCP/IP. And using the seperate image and the proper WI seems to reduce the usb recognition problem.
And also stopping the anti-virus programs from interfering with Sp3 installs, and of course the dreaded lack of SATA drivers. Reducing the environmental problems. So a solution is to install WU 4.5 before Sp3. Or at least searching Microsoft for these hot fixes to WI 3.0, 3.1.
Microsoft recommendation of WU 4.5 of course has its own issues, Certain older SATA drivers do not install properly with out rebooting. But seems to recognize certain raid 0 issues. Rollback of drivers in my testing seems to respond properly, and works out better then past roll backs; 3.0, 3.1 Seems WI4.5 has its own slightly more rigid enforcement of unsigned drivers. Prepping people for Vistas UAC image. Partly to get people used to UAC. And to reduce the support requirements for Sp3. If you are not using a WHQL signed driver then its definately not Microsofts problem.
Inside Fireware we have the associations of wnaspi, storage management and a few other things. Time to get the debugger out. Where is WinFS when you need it?
And of course a properly prepaired image can also take advantage of preactivation. Of course leaving you to do the research on this. Hopefully this helps out some people out there. This (Almost) Worked! Other steps that 'helped' - I updated to latest Windows Installer as noted in a later post on this thread - that helped a little with some devices - seemed to make the storage class of devices work better, and CardScan Pro seemed to work after that - also the Belkin 7-port HUB no longer seemed to be a problem (before this it was an 'unknown device' despite needing no drivers). Second, I re-installed Active Sync latest version and it (thankfully) reported 'Updating USB Drivers' - and then my ATT Kaiser/Tilt was able to connect.
However nothing seemed to allow Logitech Nano or MX Revolution drivers to complete installation - they seemed to hang while attempting to install the windows user mode driver framework or kernel mode driver framework leaving a log file at C: windows wdf01005Inst.log with an error message in it and a temp directory in C: with update files in it. It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate.
Open%windir% inf folder. Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3. Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5. Reboot the computer to make sure the information was clean up. Insert USB mouse to another port which hasn’t been used before. Uninstall all HID devices than 'Scan for new hardware' This worked like a charm!
Thanks alot man spent hours looking for a solution. This (Almost) Worked! Other steps that 'helped' - I updated to latest Windows Installer as noted in a later post on this thread - that helped a little with some devices - seemed to make the storage class of devices work better, and CardScan Pro seemed to work after that - also the Belkin 7-port HUB no longer seemed to be a problem (before this it was an 'unknown device' despite needing no drivers). Second, I re-installed Active Sync latest version and it (thankfully) reported 'Updating USB Drivers' - and then my ATT Kaiser/Tilt was able to connect. However nothing seemed to allow Logitech Nano or MX Revolution drivers to complete installation - they seemed to hang while attempting to install the windows user mode driver framework or kernel mode driver framework leaving a log file at C: windows wdf01005Inst.log with an error message in it and a temp directory in C: with update files in it.
It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate. Open%windir% inf folder.
Usb Mouse Driver For Windows 7 64 Bit
Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3. Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5. Reboot the computer to make sure the information was clean up. Insert USB mouse to another port which hasn’t been used before. Uninstall all HID devices than 'Scan for new hardware' Good to see that this worked for some but not for me:o( About a week ago all of my USB ports stopped working. They have power (mouse laser lights up, USB lamp is bright as a button etc.) but none of the plugged in peripherals are recognised.
I usually have my mouse (Logitech MX5), keyboard (Logitech), 2 x external HDD (500Gb and 750Gb), camera and a hub with 4 ports but these rarely have more than one thing (USB stick) plugged in. In addition to the above solution I have also:. Uninstalled all the USB areas in Device Manager. Used Find Hardware Changes, which re-installs the USB parts and even 'sees' any USB devices I leave in (i.e. The yellow triangle comes up in 'Other Devices') but these dissapear when the main USB section is installed. Used a so-called registry workaround from the Asus website.
Carried out a full CMOS reset (removing battery and moving jumpers, as per Asus manual). Unplugged all USB devices and tried each one in different sockets INCLUDING a USB/PCI card. Sacrificed a chicken by the light of a full moon (see how desperate I am?) Something else that I find strange is that when this all happened I'd had updates every night for 6 days (unusual) and my broadband router/hub worked until I unplugged it to check other devices. I'm now having to go via a 'normal' LAN cable. I don't think the ports are fried, because the USB/PCI card has stopped too. But any suggestions will be welcomed.
Your answers solved my USB Mouse problem too! I know this post is old, but I just wanted to add a few comments: In my case this was enough: 1. Open%windir% inf folder. Backup and delete these msmouse.pnf 5.
Reboot the computer to make sure the information was clean up. 6. Insert USB mouse to another port which hasn’t been used before. 7. Uninstall all HID devices than 'Scan for new hardware' To solve this permanently I had to include Windows Installer 4.5 (pre-installed) in my WinXP (w/SP3) image (legacy RIS). It seems like WI4.5 handles the driver signing differently (better) from the old WI3.1 version. Moving on to Windows 7 soon.all this will be history. Again, thanks for this sollution. Your answers solved my USB Mouse problem too!
I know this post is old, but I just wanted to add a few comments: In my case this was enough: 1. Open%windir% inf folder. Backup and delete these msmouse.pnf 5. Reboot the computer to make sure the information was clean up. 6. Insert USB mouse to another port which hasn’t been used before. 7. Uninstall all HID devices than 'Scan for new hardware' To solve this permanently I had to include Windows Installer 4.5 (pre-installed) in my WinXP (w/SP3) image (legacy RIS). It seems like WI4.5 handles the driver signing differently (better) from the old WI3.1 version.
Moving on to Windows 7 soon.all this will be history. Again, thanks for this sollution. Thank a lot, this worked for me. Open%windir% inf folder. (just type that in your address bar or C: windows inf folder) 2.
Backup and delete these msmouse.pnf I didn't had to reboot, all i did was uninstalled the HID Device and rescan for hardware change and that was it. My hp usb mouse started to work. Your answers solved my USB Mouse problem too! I know this post is old, but I just wanted to add a few comments: In my case this was enough: 1.
Open%windir% inf folder. Backup and delete these msmouse.pnf 5. Reboot the computer to make sure the information was clean up. 6. Insert USB mouse to another port which hasn’t been used before. 7. Uninstall all HID devices than 'Scan for new hardware' To solve this permanently I had to include Windows Installer 4.5 (pre-installed) in my WinXP (w/SP3) image (legacy RIS). It seems like WI4.5 handles the driver signing differently (better) from the old WI3.1 version. Moving on to Windows 7 soon.all this will be history.
Again, thanks for this sollution. Thank a lot, this worked for me. Open%windir% inf folder. (just type that in your address bar or C: windows inf folder) 2.
Backup and delete these msmouse.pnf I didn't had to reboot, all i did was uninstalled the HID Device and rescan for hardware change and that was it. My hp usb mouse started to work.
It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate. Open%windir% inf folder. Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3. Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5. Reboot the computer to make sure the information was clean up. Insert USB mouse to another port which hasn’t been used before.
Uninstall all HID devices than 'Scan for new hardware' Worked like a treat - followed word for word - The pc wouldn't see the keyboard also - so in addition I deleted keyboard.pnf. Both now working fine. Did you download and install the correct drivers? If the issue still occurs, you can disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps: 1.
Click the Start Button type 'msconfig' (without quotation marks) in the Start Search box, and then press Enter. Note: If prompted, please click Continue on the User Account Control (UAC) window. Click the 'Services' tab, check the 'Hide All Microsoft Services' box and click 'Disable All' (if it is not gray).
Click the 'Startup' tab, click 'Disable All' and click 'OK'. Then, restart the computer. When the 'System Configuration Utility' window appears, please check the 'Don't show this message or launch the System Configuration Utility when Windows starts' box and click OK. Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue. The issue can also be caused by the ACPI of your BIOS.
If the issue still occurs in Clean Boot Mode, I suggest you upgrade the BIOS. If the above suggestions do not help, I suggest you contact the technical support for Microsoft Hardware. Microsoft Help and Support - Hardware. WOW.bump this article.been working on this for now, the 3rd day. Was getting to reinstall.
I'll tell my quick story. I had stripped down effects/services/programs on my older P4 dell. Everything worked just great after that.
I noticed that somehow my intellipoint had been disabled and I wanted to have the features like zoom etc. So I install MS intellipoint 8.1. I have WXP SP3 and a MS Laser wireless Mouse 5000. Immediately after almost being done it says something like mouhid.sys doesn't exist.
After that the 3 day nightmare ensued. I reinstalled drivers, different versions of intellipoint, did a recovery, did a sfc /scannow, manually tried to install drivers etc and it kept showing up as MS optical mouse 1.0 etc etc.
An absolute nightmare and only because of my intense stubborness did I even read this article and try it. FWIW this was my 'last' try at anything as I was going to clean house and reinstall XP. Thanks again! MVanZee, your (and Microsoft's) solution here is a real timesaver. I had a client bring in a workstation with a failing hard drive.
Replaced the drive, performed a data rescue copy (bit-for-bit) of the old 80 GB drive to a new 500 GB drive, everything worked great. Until we plugged in a USB mouse. Then it would bring up a 'new hardware found' dialog which finished with this: There was a problem installing this hardware: HIDClass An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor. A Logitech mouse would work, a Microsoft mouse would work, any PS/2 mouse would work.
But their Lenovo mouse kept coming up with this unrecognized HID device. One thing, in this case: After following your procedure, it still listed the USB mouse under 'Other Devices' in Device Manager.
I had to manually select 'update driver,' it came back and said the best driver was already installed - but it went from 'Other Devices' with a warning mark to working properly no matter which port it's plugged into. I spent a lot of time searching before I found this; there's a lot of useless and outright wrong noise out there. I leave this error screenshot and text in the hopes that others encountering a similar problem will find this solution more readily. It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate. Open%windir% inf folder. Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3.
Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5. Reboot the computer to make sure the information was clean up. Insert USB mouse to another port which hasn’t been used before.
Uninstall all HID devices than 'Scan for new hardware'. MY PROBLEM WAS SOLVED USING THE FOLLOWING: I HAD USB mouse, which causes the error, especially when it was plugged. (I have detected that after testing the BIOS option for USB enable/disable).
So, i unplagged it, and then with LAPTOP's built in mouse, i browsed INTERNET and i founded solutions at - 1) My FIX was following: after i uninstalled the MOUSE Driver from DEVICE MANAGER, then i copied usbport.sys,usbui.dll, usbhub.sys, usbuhci.sys files from C: WINDOWS system32 ReinstallBackups 0010 DriverFiles i386 to C: WINDOWS system32 drivers and C: WINDOWS system32 drivers files and after that, i plugged my mouse, and windows works normally!! It's been a while since I posted this, but the knowledgeable techs at Microsoft have provided me with a solution that worked for us at any rate. Open%windir% inf folder. Backup and delete these files: - INFCache.1 - msmouse.pnf - input.pnf 3. Open a command line and run Net stop Cryptsvc 4. Backup and delete this folder “%windir% system32 catroot2” 5.
Reboot the computer to make sure the information was clean up. Insert USB mouse to another port which hasn’t been used before. Uninstall all HID devices than 'Scan for new hardware' Nearly 9 years later, having just (finally) installed SP3 on a special-purpose embedded system running Windows XPe, I found myself in the same situation with a nonfunctional pointing device. This is the only thing that worked. A humble thanks, again!
Hi i want to add generic usb keyboard and usb mouse driver in my windows xp sp2 installation because i want to make an image of this installation to deploy on other pc's. Normally when i deploy an win xp image after reaching desktop it asks for usb keyboard and usb mouse drivers and add new hardware wizard comes to do this task while these drivers are present in windows xp itself and we only have to click next (we cannot click at that moment because mouse or keyboard is not working due to drivers not installed) but i dont know why we have to click manually and why windows do not install these input devices automatically. So i want to add or setup these drivers to be installed automatically. I saw a live windows xp cd somtimes before knows as Hiren's Boot CD it loads from ram directly and do not need input device drivers to be installed manually and also usb flash driver is plug & play as you plug in any flash drive without installing it it becomes ready in no time in this live cd. I want to do this with input device drivers in my windows installation so that usb keyboard and usb mouse drivers should work automaticaly after imaging and on first login on any system.
Thanx in advance. As i mentioned above usb keyboard or mouse detection is not problem. Problem is that why windows do not install usb keyboard and usb mouse drivers automatically when they are already present in windows by default. We can not install these drivers manually because we can not even move mouse cursor or use keyboard at that time. In simple words when we cannot use usb keyboard or usb mouse how can we install keyboard or mouse drivers which are already present in windows xp. In the days of ps2 keyboard, mouse this was not a problem and we do not need to install drivers for these devices but now usb keybaord and mouse require drivers to be installed.
And astonishing thing is this when these drivers are present in windows why it asks to install them manually and why it do not install them automatically from system32 folder.